About us

We manage your technology. We take care of your people.

That second sentence has been the point since the beginning. Computers don't call for help — people do. And people deserve a familiar voice, a straight answer, and someone who shows up.

Our story

From a Smart Car to smart companies

Smart Computer Care started the way the best local businesses do: one promise, kept over and over. Back then, the promise was "we fix computers and we take care of people" — and Reno got used to seeing our little Smart Car pulling up outside homes and offices, tools in hand.

The technology changed. The promise didn't. Today we're a managed IT partner for Northern Nevada businesses — running their helpdesks, securing their networks, and bringing AI to their teams. We still come to you. We still answer the phone like neighbors, because we are.

We manage your technology. We take care of your people.

The original Smart Computer Care Smart Car, wrapped in the company logo and phone number
The original company car — how Reno first knew us.
Locally owned

Not a franchise. Not a call center.

No corporate playbook, no offshore queue, no account number required before someone helps you. The people who own this company live here, work here, and will look you in the eye at the grocery store.

Certified

Microsoft certified

Friendly doesn't mean amateur. Our engineers hold Microsoft certifications on the exact platforms your business runs on.

What we believe

The values, in practice

Plain English, always

If we can't explain a recommendation without jargon, we haven't finished thinking about it. You'll always know what we're doing and why.

We show up

Onsite service is in our DNA. Remote tools fix most things, but when a visit is the right answer, a real person comes to your office.

Do it right, not twice

The retainer model means we profit when things don't break. So we fix root causes, document everything, and test what we build.

Stay curious

We were early on cloud, early on security, and we're early on AI — because our clients shouldn't have to wait for the future to reach Reno.

Guard what's yours

Your data, your clients' trust, your uptime — we treat them like our own reputation depends on them. Because it does.

Reno first

When local businesses run well, the whole town does. We'd rather be Northern Nevada's best IT partner than anyone's biggest.

Service area

Where we work

We serve businesses across Reno, Sparks, and Northern Nevada — onsite when you need us, remote when that's faster. If you're in the region and have 8 to 75 employees, you're exactly who we built this company for.

A note on the old site

If you remember us for home computer repair: thank you — you're a big part of how we got here. We now work exclusively with businesses, and we're glad to recommend trustworthy options for residential help if you give us a call.