IT for Dental Practices

When Dentrix is down, the schedule stops

A dental practice can't see patients when the practice management system is frozen or an x-ray won't load in the operatory. We keep Reno–Sparks dental practices running — Dentrix, DEXIS, imaging, and the network underneath it all — and keep the whole thing HIPAA-solid, for one flat monthly retainer.

What we handle

The technology your practice actually runs on

From the server closet to the operatory chair — the systems a dental office depends on, managed by people who know them.

Dentrix support

The practice management server kept healthy, updates applied on a schedule that doesn't disrupt patient hours, and backups that actually run.

DEXIS & digital imaging

Sensors, imaging workstations, and image storage — supported and kept talking to each other, so an x-ray loads when the patient is in the chair.

HIPAA security & compliance support

Risk assessment support, encryption, access controls, and audit-ready documentation — the technical safeguards side of HIPAA, handled and written down.

Operatory & front-desk workstations

Every computer in the practice patched, protected, and replaced before it slows the day down — chairside and check-in alike.

Encrypted backup, tested restores

Patient data backed up encrypted — and restores tested on purpose, so the first real test isn't the day something breaks.

Vendor coordination

We talk to Dentrix, DEXIS, and x-ray vendors so your front desk doesn't spend the morning on hold between patients.

Microsoft 365 & email security

Email, calendars, and files managed and secured — with the phishing filters a practice handling patient information needs.

Network & Wi-Fi built for imaging

Digital imaging files are big. We build networks that move them fast between operatories, the server, and storage — without the mid-exam spinner.

Why dental is different

General IT isn't enough for a dental office

A dental practice isn't just an office with computers — it's a clinical environment where the technology and the schedule are the same thing:

  • Downtime means cancelled patients — an hour of "the system's down" is a column of the schedule gone
  • PHI is everywhere — on the server, the workstations, the imaging storage, and in email — so security can't be an afterthought
  • Imaging means big files and aging integrations — sensors, capture software, and practice management all have to line up

We know these systems, so problems get diagnosed in minutes instead of escalated for days — and your staff gets business-hours help from people who've seen it before.

AI, done right

AI in a dental office — safely

Here's an uncomfortable truth: your staff may already be pasting patient information into public AI tools to draft letters or summarize notes. That's a data risk nobody signed off on. We bring it under control — clear policy, staff training, and Claude or ChatGPT rollouts with guardrails. For the highest-sensitivity work, we deploy private local AI models that run inside the practice, so nothing leaves the building.

One flat retainer, no surprises

Day-to-day support is covered by one flat monthly retainer. Anything out of scope — a new operatory buildout, an office move — gets quoted up front, before work starts.

Making the change

Switching is easier than you think

Assess

We inventory your current setup — including your Dentrix and DEXIS versions, server, imaging hardware, and backups — and give you an honest read on what we find.

Stabilize

Security gaps closed, backups verified with a tested restore, and the nagging problems your team has learned to live with — fixed.

Manage

Quiet ongoing management: monitoring, patching, vendor calls, and responsive business-hours support. Your team goes back to patients.

Keep the schedule full and the data safe

Book a consultation. We'll look at your Dentrix and DEXIS setup, your backups, and your security posture — and show you exactly what a dental-ready retainer would cover.