Smart Computer Care
IT for Dental Practices

When Dentrix is down, the schedule stops

A dental practice can't see patients when the practice management system is frozen or an x-ray won't load in the operatory. We keep Reno–Sparks dental practices running — Dentrix, DEXIS, imaging, and the network underneath it all — and keep the whole thing HIPAA-solid, for one flat monthly retainer.

Book a Consultation Call (775) 453-4349
What we handle

The technology your practice actually runs on

From the server closet to the operatory chair — the systems a dental office depends on, managed by people who know them.

Dentrix support

The practice management server kept healthy, updates applied on a schedule that doesn't disrupt patient hours, and backups that actually run.

DEXIS & digital imaging

Sensors, imaging workstations, and image storage — supported and kept talking to each other, so an x-ray loads when the patient is in the chair.

HIPAA security & compliance support

Risk assessment support, encryption, access controls, and audit-ready documentation — the technical safeguards side of HIPAA, handled and written down.

Operatory & front-desk workstations

Every computer in the practice patched, protected, and replaced before it slows the day down — chairside and check-in alike.

Encrypted backup, tested restores

Patient data backed up encrypted — and restores tested on purpose, so the first real test isn't the day something breaks.

Vendor coordination

We talk to Dentrix, DEXIS, and x-ray vendors so your front desk doesn't spend the morning on hold between patients.

Microsoft 365 & email security

Email, calendars, and files managed and secured — with the phishing filters a practice handling patient information needs.

Network & Wi-Fi built for imaging

Digital imaging files are big. We build networks that move them fast between operatories, the server, and storage — without the mid-exam spinner.

Why dental is different

General IT isn't enough for a dental office

A dental practice isn't just an office with computers — it's a clinical environment where the technology and the schedule are the same thing:

  • Downtime means cancelled patients — an hour of "the system's down" is a column of the schedule gone
  • PHI is everywhere — on the server, the workstations, the imaging storage, and in email — so security can't be an afterthought
  • Imaging means big files and aging integrations — sensors, capture software, and practice management all have to line up

We know these systems, so problems get diagnosed in minutes instead of escalated for days — and your staff gets business-hours help from people who've seen it before.

AI, done right

AI in a dental office — safely

Here's an uncomfortable truth: your staff may already be pasting patient information into public AI tools to draft letters or summarize notes. That's a data risk nobody signed off on. We bring it under control — clear policy, staff training, and Claude or ChatGPT rollouts with guardrails. For the highest-sensitivity work, we deploy private local AI models that run inside the practice, so nothing leaves the building.

One flat retainer, no surprises

Day-to-day support is covered by one flat monthly retainer. Anything out of scope — a new operatory buildout, an office move — gets quoted up front, before work starts.

Making the change

Switching is easier than you think

Assess

We inventory your current setup — including your Dentrix and DEXIS versions, server, imaging hardware, and backups — and give you an honest read on what we find.

Stabilize

Security gaps closed, backups verified with a tested restore, and the nagging problems your team has learned to live with — fixed.

Manage

Quiet ongoing management: monitoring, patching, vendor calls, and responsive business-hours support. Your team goes back to patients.

Common questions

What dental practices ask us

Yes. We keep the Dentrix practice management server healthy with updates applied on a schedule that doesn’t disrupt patient hours, and we support DEXIS sensors, imaging workstations and image storage — so an x-ray loads while the patient is in the chair.

We handle the technical safeguards side: risk assessment support, encryption, access controls, and audit-ready documentation — implemented and written down, not just advised on.

A practice isn’t just an office with computers — it’s a clinical environment where the technology and the schedule are the same thing. An hour of “the system’s down” is a column of the schedule gone, PHI lives on the server, workstations, imaging storage and email, and digital imaging means big files and aging integrations that all have to line up.

Yes. We talk to Dentrix, DEXIS and imaging vendors directly, so your front desk isn’t spending the morning on hold between patients.

What’s described here is how we generally work. The specifics for your business — scope, inclusions, response handling and billing — are governed by the terms of your agreement.

Tell us what’s going on

Three quick fields — a real person replies within one business day. Prefer to talk? Call (775) 453-4349.

Keep the schedule full and the data safe

Book a consultation. We'll look at your Dentrix and DEXIS setup, your backups, and your security posture — and show you exactly what a dental-ready retainer would cover.

Book a Consultation Call (775) 453-4349