Managed IT & cybersecurity for Northern Nevada businesses

Your entire IT department. One smart partner.

Smart Computer Care gives Reno–Sparks companies with 8–75 employees everything an in-house IT team would do — helpdesk, network, cloud, and AI adoption — with serious security built into every layer, for one predictable monthly retainer.

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8–75

employees — our sweet spot

100%

locally owned, never a franchise

flat monthly retainer

24/7

monitoring on every device

What we do

Everything your IT person did. And everything they couldn't.

One partner for the day-to-day support, the big infrastructure decisions, and the AI tools your competitors haven't figured out yet.

Managed IT

Replace the one-person IT guy with a whole bench: helpdesk, monitoring, patching, and a strategy seat at your table.

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Cybersecurity

Managed protection on every device, phishing training for your people, and a plan for the day something gets through.

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AI & Workflow Automation

Copilot, Claude, and ChatGPT rolled out safely — plus the automations that give your team hours back every week.

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Network Infrastructure

Wi-Fi that reaches the warehouse, firewalls that earn their keep, and a network map that isn't in one person's head.

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Cloud & Servers

On-prem servers kept healthy, Azure migrations done right, cloud bills that stop creeping — and yes, we speak AS/400.

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Microsoft 365 & Email

Migrations without lost mail, Teams and SharePoint that people actually use, and a tenant locked down properly.

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Backup & Continuity

Encrypted offsite backup, tested recovery, and an honest answer to "how fast would we be back up?"

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Helpdesk & Devices

Real technicians by phone, remote, or onsite — plus every laptop, printer, and monitor handled cradle to grave.

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Remote & Hybrid Work

Secure access from anywhere, managed devices in every home office, and collaboration tools that hold the team together.

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Security comes standard

Every plan stands on serious security

We don't sell safety as an upgrade. Attackers stopped going after banks and started going after businesses your size — so protection is the floor of every retainer we offer, not the ceiling.

Detection & response on every computer and server — watched, not just installed
Phishing training that turns your staff from the weakest link into a tripwire
MFA and identity protection everywhere it matters
Backups proven with real restores — ransomware's worst enemy

Explore Managed Cybersecurity

Small business ≠ small target

Attackers automate. So do we.

Modern attacks don't pick targets — they scan everything and break in where it's easy. Our job is making sure your business is never the easy one on the list.

Cyber-insurance ready

When the renewal questionnaire shows up asking about MFA, EDR, and backup testing, you'll have real answers — because we built them into your setup. How we get you there.

The difference-maker

The first IT partner in Reno that brings AI to your whole team

Most IT companies keep the lights on. We do that too — and then we put Microsoft Copilot, Claude, and ChatGPT to work for your staff, automate the busywork that eats their week, and write the AI policy that keeps it all safe.

AI rollouts done right — licensed, secured, and configured for your data
Workflow automation — the reports, approvals, and data entry nobody should do by hand
Policy & training — so your team uses AI confidently, not recklessly

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AI Readiness

Where could AI save your team time this quarter?

Our AI readiness assessment looks at your tools, your data, and your workflows — then hands you a prioritized plan, starting with the wins that pay for themselves.

Safe by design

Every rollout comes with access controls, data-handling rules, and a written AI use policy — so the convenience never comes at the cost of your client data.

How we work

From "IT headache" to "handled" in four steps

Assess

We map every device, account, and risk in your business — and tell you plainly what we find.

Stabilize

We fix the urgent stuff first: security gaps, backup holes, and the problems your team has learned to live with.

Manage

Helpdesk, monitoring, patching, and vendor wrangling become our job. Your team just works.

Advance

Quarterly strategy, budget planning, and AI adoption keep your technology pulling ahead of competitors.

See the engagement model & tiers

Why Smart Computer Care

Local roots. Modern bench.

Locally owned, not a franchise

We've been fixing technology for Reno since the days we drove a Smart Car to your office. The owners still answer to you, not a corporate office.

Microsoft certified

Certified engineers on the platforms your business already runs on — not a call center reading from a script.

We come to you

Onsite service has been our signature from day one. When remote isn't enough, a familiar face shows up at your door.

Common questions

Wondering if we're the right fit?

No — we're built exclusively for businesses, typically 8 to 75 employees. That focus is what lets us go deep on business-grade security, compliance, and AI adoption.

A flat monthly retainer scoped to your headcount and tier — no surprise invoices. Larger projects outside the retainer get a fixed quote up front; smaller extras are billed at your reduced client rate. Book a consultation and we'll quote it plainly.

Yes. Some clients keep an internal coordinator and lean on us for security, infrastructure, and AI projects. Others hand us the whole stack. We'll meet you where you are.

Onboarding starts with our assessment, and most businesses are fully transitioned within the first month — without their team noticing anything except faster answers.

Ready when you are

Stop being your company's IT person.

Book a free consultation. We'll look at your setup, tell you what we'd fix first, and quote a flat monthly retainer — in plain English.

Book a Consultation Call (775) 453-4349